Returns & Refunds
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Home > Returns & Refunds

Returns & Refunds

Unibuyplus strive to offer 100% satisfaction to all our valued customers. 

1)Cancellation policy
The Buyer can cancel the order within 24 hours after placing the order.

2)About returns/exchange

The Term of Return
*We accept exchanges or refunds or other solutions if the After-sale problems happen within 30 days after delivery.

Items that Can't be Returned
*Because of the nature of these items, unless they arrive damaged or defective, the return is not acceptable for:
Custom or personalized orders

The process of Return
*Please get in touch with customer service to submit a return or exchange application
*The return details, like the return address will be provided by mail after submitting your application

Return Costs
*Your return shipment is free of charge in some cases, like:
We offer a refund or exchange for defective items, missing items, or items significantly different from our description.
*If you return an item size unsuitable, you do not like, no longer need, or find something in a better price or the wrong item place, you are responsible for the cost of return shipping.

About Return Shipping Methods
*You can return items in the following way:
Use the trackable shipping service

About the Refund
*The refund will be sent to your original account within 72 hours after we get your return parcel and check it well.

The Return Address:
Guang Zhou Shi Xia Ru Yi Trade co.,Ltd.
Room.1938,Zongheng Guoji East Tower, No.456, Xingang Middle
+86 189 9849 1937/020 3389659

Cancel a Return
*If you need to change a return request, or you no longer want to return the item, you can cancel your return.
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