Returns & Refunds
Unibuyplus strive to offer 100% satisfaction to all our valued customers.
1)Cancellation policy
The Buyer can cancel the order within 24 hours after placing the order.
2)About returns/exchange
The Term of Return
*We accept exchanges or refunds or other solutions if the After-sale problems happen within 30 days after delivery.
Items that Can't be Returned
*Because of the nature of these items, unless they arrive damaged or defective, the return is not acceptable for:
Custom or personalized orders
The process of Return
*Please get in touch with customer service to submit a return or exchange application
*The return details, like the return address will be provided by mail after submitting your application
Return Costs
*Your return shipment is free of charge in some cases, like:
We offer a refund or exchange for defective items, missing items, or items significantly different from our description.
*If you return an item size unsuitable, you do not like, no longer need, or find something in a better price or the wrong item place, you are responsible for the cost of return shipping.
About Return Shipping Methods
*You can return items in the following way:
Use the trackable shipping service
About the Refund
*The refund will be sent to your original account within 72 hours after we get your return parcel and check it well.
The Return Address:
Guang Zhou Shi Xia Ru Yi Trade co.,Ltd.
Room.1938,Zongheng Guoji East Tower, No.456, Xingang Middle
Guangzhou
Guangdong
510310
CN
+86 189 9849 1937/020 3389659
Cancel a Return
*If you need to change a return request, or you no longer want to return the item, you can cancel your return.
1)Cancellation policy
The Buyer can cancel the order within 24 hours after placing the order.
2)About returns/exchange
The Term of Return
*We accept exchanges or refunds or other solutions if the After-sale problems happen within 30 days after delivery.
Items that Can't be Returned
*Because of the nature of these items, unless they arrive damaged or defective, the return is not acceptable for:
Custom or personalized orders
The process of Return
*Please get in touch with customer service to submit a return or exchange application
*The return details, like the return address will be provided by mail after submitting your application
Return Costs
*Your return shipment is free of charge in some cases, like:
We offer a refund or exchange for defective items, missing items, or items significantly different from our description.
*If you return an item size unsuitable, you do not like, no longer need, or find something in a better price or the wrong item place, you are responsible for the cost of return shipping.
About Return Shipping Methods
*You can return items in the following way:
Use the trackable shipping service
About the Refund
*The refund will be sent to your original account within 72 hours after we get your return parcel and check it well.
The Return Address:
Guang Zhou Shi Xia Ru Yi Trade co.,Ltd.
Room.1938,Zongheng Guoji East Tower, No.456, Xingang Middle
Guangzhou
Guangdong
510310
CN
+86 189 9849 1937/020 3389659
Cancel a Return
*If you need to change a return request, or you no longer want to return the item, you can cancel your return.
